Gough Group (now known as Terra Industrial) implemented a new sales model called PAYBACK and needed support their sales reps and leaders to implement it. An online module seemed appropriate, but it needed do many things: educate new staff; be a ‘just in time’ refresher for existing team members and people leaders; and deliver coaching for the sales leaders. We delivered one course that met the first two needs, with an additional coaching module for the leaders.
As veterans of Articulate Storyline, we introduced them to the Articulate Rise 360 authoring tool. It gave them effective learning with a sharp and responsive visual design, while keeping the cost of development manageable.