Ready, steady, go
Lincoln University is taking education into the future by offering online courses people can fit around their own schedules and do from almost anywhere (even during a pandemic). A full university offering with connected services, but online.
One challenge with offering online learning is that students might consider it to be an easy option, or jump in headfirst without having the right tools or expectations. Prospective students can use this survey to self-assess their readiness, and it guides them on the next steps to apply for online learning or ask for support, without putting pressure on them.
Pathways to success
The design includes created pathways through the self-assessment, customised based on the answers given. For example, a user whose first few answers indicated they may not be ready for online learning doesn’t need to complete the entire survey – instead the tool gently tells them they might have some challenges with online study, and encourages them to contact the student liaison team for more information or support.
The journey asks users to self-assess whether they have the right expectations, access to technology, skills, learning preferences, and appropriate learning environment. At the end, it tells well-suited prospective students about the advantages of online study and encourages them to apply now with a link. The survey provides specific feedback based on the answers given, with helpful information and links to relevant resources such as technology requirements.
This was an opportunity to use one of our favourite authoring tools for a completely new purpose. Articulate Storyline is great for bringing graphics into play in any project, and it turns out it was perfect for this particular job – we particularly liked customising it to give users personalised feedback at the end of the survey.